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12 Elements of Great Managing is the long-awaited sequel to the runaway bestseller First, Break All the Rules. Authors Rodd Wagner and James K. Harter artfully combine the theory of management with its practice as they distill the insights from Gallup's 10 million employee and manager interviews with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Learn from real-life managers as they harness employee engagement to save a failing call center, turn around a hotel's finances, improve care at a hospital for sick kids, build a better car, and maintain a factory's production while battling power outages.
This picks up where the late, great Peter Drucker left off. Rodd Wagner and Jim Harter have nailed it, providing the concepts, evidence, and practical advice that will guide the much-needed revolution in the theory and practice of managing. The chapter on the psychology of pay is a must-read for every single manager out there. If you read only one business book this year, The Elements of Great Managing should be it.
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