We have reset the passwords of some GameArena and Games Shop members, after the sites were victims of a hacking attack.

Information that might have been obtained was limited to GameArena or Games Shop usernames, the email address used to join the site and the encrypted GameArena and Games Shop passwords of members who access the site using a non-BigPond email address (e.g. hotmail or gmail).

If you use your BigPond email and password to access the sites, you have not been affected by this attack.

No financial or credit card details were kept on the sites.

While your password for access to the site has been changed, and the new password is being emailed to you, we encourage you to change it at any other site where you might have used the same password.

To clarify, Telstra BigPond Broadband account password details have not been affected.

If you have not received an email with your new password, please click here.